Privacy Policy
Kleos is a personal performance service for athletes. It works through our mobile app and through WhatsApp. This policy explains what we collect, why, who we share it with, and the choices you have. The short version: we use your data only to help you train, recover and progress. We never sell it and never use it for advertising.
Who we are
Kleos is operated by Dan Bar-El, an individual business based in Israel ("Kleos", "we", "us"). You can reach us at hello@heykleos.com.
What we collect
- Account details: your phone number, name and email address.
- What you tell Kleos: messages, voice notes, photos and files you send, such as your sport, schedule, goals, body measurements, meals, training plans, injuries and how you feel.
- Connected app data, only with your permission: data from Apple Health, Android Health Connect, Garmin, WHOOP, Strava or similar services, such as workouts, heart rate, sleep and steps. You choose which data types to share and can revoke access at any time in your device or app settings.
- Usage data: basic information about how you use the app, such as feature use and crash reports.
- Payments: subscriptions are processed by Apple or Google. We receive confirmation of your subscription status, never your card details.
How we use it
- To provide the service: plan your week, answer your questions, send the messages and reminders you asked for, and calculate your Progress and Stages.
- To keep you safe: to recognize when something you share should be handled by a medical professional.
- To improve Kleos: to fix problems and improve answers. Where we review conversations to improve quality, access is limited to the people operating Kleos.
- To communicate with you about your account and subscription.
AI processing
Kleos uses artificial intelligence to understand your messages and generate responses. Your messages and relevant data are processed by our AI model providers solely to produce Kleos's replies, under terms that do not allow them to use your data to train their models.
If you talk to Kleos on WhatsApp, your messages pass through WhatsApp, which is operated by Meta. Meta's handling of that data is governed by WhatsApp's own terms and privacy policy.
Who we share it with
We share data only with service providers that help us run Kleos, and only as needed: cloud hosting and database providers, AI model providers, messaging providers (Meta for WhatsApp), and Apple, Google and our subscription management provider for billing. They may use the data only to provide their services to us.
We do not sell your personal data. We do not share it for advertising or marketing. We do not use health data to target ads. We may disclose data if required by law or to protect someone's safety.
Apple Health and Health Connect
Data we read from Apple HealthKit or Android Health Connect is used only to provide Kleos's features to you. It is never used for advertising or data mining, never sold, and never shared with third parties except the service providers above, solely to run the service on your behalf.
Consumer Health Data Privacy Policy
Some of what you share is "consumer health data" under laws such as Washington's My Health My Data Act, Nevada's SB 370 and Connecticut's data privacy law. This section applies to that data.
- Categories we collect: body measurements, injuries and symptoms you report, nutrition, sleep, heart rate and other wearable metrics, training load, and related information you choose to share.
- Sources: you, and the apps and devices you connect.
- Purpose: only to provide the Kleos service you requested, as described above.
- Sharing: only with the service provider categories listed above. We never sell consumer health data.
- Consent: we collect and share consumer health data only with your consent, which you give during onboarding and can withdraw at any time.
- Your rights: you can confirm whether we hold your consumer health data, access it, ask us to delete it, and withdraw consent by emailing hello@heykleos.com. If we deny a request, you may appeal by replying to our response.
How long we keep it
- Raw conversation messages are deleted after 12 months.
- Your profile, logs and summaries are kept while your account is active so Kleos can track your long-term progress.
- When you delete your account, we delete your data within 30 days, except where the law requires us to keep something.
Your choices and rights
You can ask Kleos "what do you know about me?" at any time and correct anything. You can request a copy of your data, its correction or its deletion by emailing hello@heykleos.com. Depending on where you live, including California and other US states, the EU and the UK, you may have additional rights. We will not discriminate against you for exercising them.
Age
Kleos is for people aged 16 and over. Users aged 16 or 17 need consent from a parent or guardian. We do not knowingly collect data from anyone under 16. If you believe we have, contact us and we will delete it.
Security and transfers
We use encryption in transit and access controls to protect your data. Our providers may process data in the United States and other countries; we use providers with appropriate safeguards.
Not medical advice
Kleos is a wellness and performance tool. It does not diagnose, treat or prevent any disease and does not replace a doctor, dietitian or physical therapist.
Changes
If we change this policy in a meaningful way, we will tell you in the app or by message before the change applies.
Contact
hello@heykleos.com